Privacy Policy

1. Introduction and Scope

Binaryll is committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Binaryll collects, uses, stores, protects and shares personal data when you visit our website, play quizzes, create an Account, purchase Tokens, use Lifelines, manage cookies, contact Support or otherwise communicate with us.

Binaryll is responsible for the personal data it collects through its website and services. This Policy should be read alongside our Terms & Conditions, Cookie Policy, Token & Credit Terms, Children's Privacy & Safety page and Contact & Complaints page. We handle personal data in accordance with applicable data-protection laws.

2. Types of Information We Collect

Binaryll collects only information reasonably needed to operate and improve the Platform, provide support, process Purchases and keep the service secure.

Account Information

When you create or use an Account, we may collect:

• Your name or display name;
• Email address;
• Login and account-security information;
• Account settings and preferences; and
• Account creation date and Account status.

Quiz and Gameplay Information

When you use Binaryll, we may collect:

• Quizzes played;
• Questions answered;
• Scores and game progress;
• Lifelines used;
• Token balance and Token-use history;
• Activity dates and times; and
• Records of technical errors, misuse or security issues.

Payment and Transaction Information

When you purchase Tokens or a paid feature, we may collect:

• The selected Token pack;
• Purchase amount and currency;
• Payment status;
• Order, invoice and transaction references;
• Token allocation and bonus Token records; and
• Refund, cancellation or payment-dispute records.

Binaryll does not state that it stores full payment-card numbers, CVV details or other sensitive payment credentials unless this is confirmed by its payment arrangements.

Technical and Usage Information

We may automatically collect:

• IP address;
• Browser type and version;
• Device type and operating system;
• Website pages and quizzes visited;
• Referral source;
• Cookie preferences; and
• Technical logs, error reports and security records.

Contact and Support Information

When you contact us, we may collect:

• Your name and email address;
• Messages submitted through email or a support form;
• Feedback, complaints and support requests; and
• Screenshots or attachments you choose to provide.

3. How We Use Information

Binaryll may use personal information to:

• Create and manage Accounts;
• Enable access to quizzes and save gameplay progress;
• Manage Token balances and Lifeline use;
• Process Token Purchases and payment confirmations;
• Handle refunds, cancellations and payment enquiries;
• Respond to support requests, complaints and feedback;
• Send account confirmations, receipts, service notices and security alerts;
• Protect Binaryll from fraud, bots, unauthorised access and misuse;
• Identify technical problems and improve website performance, quiz features and user experience;
• Meet legal, accounting, tax and dispute-resolution obligations; and
• Send marketing communications only where permitted and according to your preferences.

4. Lawful Basis for Processing

Binaryll processes personal data only where it has a lawful basis to do so. Depending on the purpose, this may include:

• Contract: where processing is necessary to provide an Account, Quiz, Token Purchase or Lifeline you have requested.
• Legitimate interests: where processing is reasonably necessary to secure the Platform, prevent fraud, investigate misuse and improve our services.
• Consent: for marketing messages and non-essential cookies where consent is required.
• Legal obligation: where we must retain or disclose information for legal, accounting, tax or regulatory purposes.

5. Cookies and Similar Technologies

Binaryll uses cookies and similar technologies to support login sessions, quiz sessions, user preferences, security and website performance.

Essential cookies may be used for core website and Account functions. Non-essential analytics and marketing cookies will be managed through a user-choice mechanism. You can accept, reject or change your non-essential-cookie preferences at any time.

For full details, please read our Cookie Policy. Binaryll handles electronic marketing and cookie choices in line with applicable electronic-communications laws.

6. Sharing of Personal Information

Binaryll does not sell personal information.

We may share information only where necessary with trusted providers and parties, including:

• Website-hosting and cloud-storage providers;
• Payment and billing providers;
• Customer-support and email-service providers;
• Security and fraud-prevention providers;
• Analytics providers, where used;
• Professional advisers, insurers, auditors and legal advisers; and
• Government authorities, regulators, law-enforcement bodies or courts where legally required.

These providers may access personal data only to provide their services to us or meet legal obligations.

7. International Data Transfers

Some Binaryll service providers may process personal information in other countries. Where an international transfer takes place, Binaryll will use appropriate safeguards required under applicable data-protection law. These may include adequacy arrangements, approved contractual protections or another lawful transfer method.

You may contact Binaryll for further information about the safeguards that apply to a relevant transfer.

8. Data Retention

Binaryll retains personal data only for as long as necessary for the purposes described in this Policy. Applicable internal retention periods for Account information, quiz activity, Token and Lifeline records, support communications, and transaction records will be confirmed and inserted here before this Policy is finalised for launch.

In general:

• Account information is retained while an Account is active and afterwards only where needed for support, security, fraud prevention or legal purposes.
• Quiz activity, Token records and Lifeline history are retained only as long as needed to operate the Platform, investigate issues and maintain necessary records.
• Transaction and payment records are retained for the relevant accounting, tax and legal period.
• Support communications are retained for customer service, complaint handling and dispute-resolution purposes.
• Marketing data is retained until you unsubscribe or withdraw consent.
• Backup copies may remain temporarily until they are securely deleted through normal backup cycles.

9. Data Security

Binaryll uses appropriate measures designed to protect personal information, including:

• Secure website connections;
• Account-access controls;
• Restricted staff access based on business need;
• Secure hosting and monitoring;
• Fraud and misuse detection;
• Procedures for investigating technical and security incidents; and
• Confidentiality obligations for authorised personnel.

Although we take reasonable steps to protect data, no online system can be guaranteed completely secure.

10. Your Rights

Depending on the circumstances, you may have the right to:

• Request access to your personal data;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal data in certain circumstances;
• Request restriction of certain processing;
• Object to processing based on legitimate interests;
• Withdraw consent where consent is the basis for processing;
• Request data portability where applicable; and
• Stop direct-marketing communications at any time.

You can submit a request through our Support Email or Info Email. We may ask for reasonable information to verify your identity before responding.

We normally respond within one month, subject to lawful exceptions or permitted extensions. Some information may need to be retained for legal, accounting, security, fraud-prevention or dispute-resolution reasons.

11. Marketing Communications

Binaryll will send promotional emails only where permitted by law. You can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us. We may still send essential communications where necessary, including purchase confirmations, Account notices, security alerts and legal updates.

12. Children's Data

Binaryll takes children's privacy seriously. The Platform is intended for Users aged 7 and above. Binaryll does not knowingly process a child's personal data in breach of applicable data-protection requirements. Where parental consent is required, we will take appropriate steps before relying on that consent.

A parent or guardian may contact Binaryll to ask about, review or request deletion of a child's personal information. Please also read our Children's Privacy & Safety page.

13. Complaints

If you have a privacy concern or complaint, please contact Binaryll first so we can investigate the matter.

14. Changes to This Privacy Policy

Binaryll may update this Privacy Policy when its Platform, services, data practices, providers or legal obligations change. Any updated version will display a revised Last Updated Date. Where a change is material, we may notify you through the website, Account area or email where appropriate.

15. Contact Us

For privacy questions, account concerns, support requests or complaints about how Binaryll handles personal information, please contact us:

Binaryll Ltd
Website: binaryll.com
Support Email: support@binaryll.com
Info Email: info@binaryll.com
Registered Address: Themistokli Dervi, 6, Flat/Office D4, 1066 Nicosia, Cyprus